Sunday, April 16, 2006

Presentation


I just finished a project, along with my project team that was exceptionally received by our client. It was so well received the client signed up for an extension of the project that will double the project fees. The team did a fantastic job performing the requisite research, identifying issues and documenting the results. However, the first draft of the project report was not well presented. This was a critical juncture in our project, if we gave this report to the client we would be rolling the dice but if we delay the report issuance date and cleaned it up a bit we may foster the idea with the client that we can get things done on schedule. As the project manager, I made the call and delayed the project deliverable date a few days.

My project team did an exceptional job but that work would have been perceived, in my opinion, as sub par if we presented it wrong. I have seen too many people work really really hard only to fail because the presentation of the work was not well received. The presentation of the work is just as important as the quality of the work performed! I am always amazed how many people overlook this simple concept. You can be a rocket scientist, the best in the world, but if you show up to the interview not looking the part, you will not get hired. This holds true with everything you do whether it's the presentation of spreadsheet to your manager or a presentation of the results of an audit to an Audit Committee or to the Senior Executive Team. It's your ability to present the results of the work you performed that leaves a positive impression with your audience whether your immediate supervisor, manager, partner or client organization. If you present well, you will be perceived well within any organization, its simply human nature.

There are several types of presentations in which you should start refining now;


  • The presentation of your personal appearance
  • The presentation of your communication skills (verbal & written)
  • The presentation of you business acumen
  • The presentation of your ability to think critically and "on your feet"
  • The presentation of your work papers, reports and technical memos

When you think presentation, I am certain that you were not thinking of all the bullet points above, and I am perhaps forgetting some, but everything that you do is for presentation purposes. It's your ability to present that will be the foundation for the development of your leadership skills. People tend to follow those who are strong enough to present well. Thus, don't half ass the presentation, if it doesn't look good, read well, feel right, etc. It is better to delay than to present something that will be perceived to be sub par.

Moral of the story, invest time and money early in and through out your career to develop your presentation skills. As you may know, as part of the Partnership application, you need to do a presentation in front of the election committee. By the time that you are ready to present in front of the election committee, you should have done hundreds of presentations, written hundreds of reports and memos and presented hundreds of work papers -- so you should have plenty of time to practice and perfect your presentation skills.



Sunday, April 09, 2006

The Day After Graduation

You just graduated and you are incredibly excited. You have a new well paying job in hand and a summer in front of you. So what is the next step? I can't tell you how many of my friends made incredible mistakes during this period. Each one made the same mistake, counting the chickens before they hatched.

Rule #1: Don't Buy Anything Expensive

I know you want to, you're jumping out of your skin, and you see that big pay day coming down when you will be pulling in $1,900 every two weeks, so why not splurge. Why not go out and purchase that brand spanking new BMW, Audi, Acura, Luxury SUV, etc.? I want something to commemorate how successful I have been and a new car sure seems perfect. These emotions happen in 9 of 10 new graduates and 7 of 10 make this mistake. Why do I call it a mistake? Simple, you failed to think of the long term picture and your personal long-term goals. You now tied up $500 per month on a new car for 5 years, plus $2 grand in insurance, plus $3/gallon in fuel costs, plus regular maintenance (at $200 - $300 a pop) on a emotional purchase. You then get to your first day of work and you sign up for the 401k plan, the Health Insurance Plan, the Life Insurance Plan, the Long-Term Health Plan, the Disability Plan, etc. And figure out that you don't really make $1,900 every two weeks (its something much less). Oh and I almost forgot about the haircut you will take from federal, state, city, social security, medicare taxes. So before you know it you are really only making a bit more than $1,000 every two weeks. Ok, now subtract $500 for your new car payment and $250 for insurance and gas (forgetting about oil changes, etc.) you are now down to only $1,250 in spending money. Well that's still good money right? Well that depends. How much money are you going to start putting aside to come up with a down-payment on your future residence? Where are you going to live? If you look around you will not find anything decent for under $1,000 per month and you only have $1,250 (start thinking about room-mates). Most solve this problem by living with the parents for a couple of years paying them say $200 per month (ok now your down to $1,050). But how long can you stand living at home once you got used to living on your own at school. Not long, trust me. So now the reality sets in and you start complaining that you don't make enough money. You convince yourself of this. When the reality is you made a bad financial decision that, in the real world, you know have to live with. That is not your employers fault. Realty is you make $50,000 per year, just out of college -- when you know absolutely nothing, which by the way is much more than the average salary of most on Long Island. For many of you, you will be making more than your parents. I know I was.

Rule #2 Don't get hitched (this is very expensive see Rule #1)

Ok, you are going to disagree with me here, especially if you are in love. Love is a wonderful emotion, marriage is a terrible knee jerk reaction. Let me explain. First of all I am married and I love every second of it. However, I got married 6 years after I started working, we dated for 8+ years. When you first get out of college you think wow we both make enough money to get married and start a family, etc. Etc. Etc. No you don't! So combined you make $100 thousand per year (assuming you both landing awesome jobs). You quickly find out that $100 thousand in the tri-state area doesn't buy you too much. Why? Because you still want to go out and visit the fancy restaurants, experience Broadway, get familiar with the night life, go to ball games, etc. However, unless you live in your parents basement -- which is a huge bummer -- when you are married, you are stuck, in a $1,850 per month 3 bed room apartment that is just big enough to fit her stuff and all those wedding gifts, perhaps can squeeze in a small pet or a child. Let's do the math;

Income ($100,000 x 65% for taxes and benfits)65,000.00
Housing ($1,800 / month plus Security & Deposit (3 months)(27,000.00)
Furniture(4,000.00)
Housing Related Costs ($400/month)(4,800.00)this is on the low end
Utilities & Cable (Internet)
Telephone & Cell Phone Bills
General Supplies
Transportation Costs = (11,000.00)
MetroCard ($60/month)
Long Island Rail Road ($150/month)
Car ($500/month +($2k insurance)
Taxi Service ($50/month)
Student Loan Bills ($300/month *2)= (7,200.00)don't forget this bill
Clothing Costs (first year investment) (3,000.00)
Business Suites (Cleaning Bills)
Stylish Club Hopping Clothing
Laundry Costs
Entertainment Costs ($500/month) (6,000.00)this is on the low end
Holiday Gifts(2,000.00)
Total Dollars Saved$0

There are about 15 different cost categories I didn't include in the above that will now drive you into credit card debt. Further, the above doesn't include any costs to care for the pet (which are incredibly expensive) and forget about child care costs. You should see what day care centers are charging these days. So what is the result? Move in with the Parents (urgh!!). After you can't stand that anymore, you start to fight. Hmm, the #1 reason for divorces in the U.S. is financial stress. Which leads to possibly the most expensive life event -- the divorce? For which afterwards, you are both broke and both living with the parents, anyway. Again assuming no children.

This is not to say I don't have friends that have found a way to make this work, there are definitely many examples. However, there are almost always special circumstances such as;

· Mommy and Daddy are loaded and will pay you to stay out of their house

· You get a bucket full of cash as a wedding gift

· You're the type of people that are satisfied not having the best of everything and don't like to go out too much

So here is my advice, date for a long time, see if you guys really like each other. Even live together if you want. Then when you have enough saved to put a down payment on a house, pay for the honeymoon, and split the bill for the wedding -- then get married. It makes all the difference in the world. And if you explain to your spouse to be the reason you don't want to rush is to ensure that, when you do get married, you have an emotionally and financially mature foundation to build a life upon-- they might just understand. It worked for me, the key is to make sure the parents also buy the sales pitch.

Rule #3- Be Your Own Person

Don't get caught up in yourself. Don't expect anything. Nothing in life is handed to you. You only deserve what you earn, and that's only if you fight for it. Too many people start there new jobs expecting the opportunities to be handed to them. They expect that each task they are given will be up to their standard of education. The reality is that in the first year, the expectation is that you know nothing and need to be taught everything. Go with that expectation, it is absolutely the best time to learn and grow professionally.

Also assume nothing about the people you work with and for, build your own relationships and networks, and don't let the gossip mill guide your thoughts on particular people -- it will limit the opportunities available to you.

Make your own path and be satisfied with yourself. If you are comparing yourself to someone else you will never enjoy the process. As you know, life is a process and if you don't enjoy the process then what is the point. It does not matter what other people are doing, it is what you are doing and accomplishing that should guide your perceptions and drive your ambitions. Too many times I have seen people actually quit or do something foolish because it was their perception that "everyone thinks this place sucks," or "so and so is getting more attention than I am getting." If you are guided by the group mentality of "everyone" and "why not me" then you sucking yourself into a place where you will never be happy, in whatever you do.

Reality Check -- every job sucks -- if you consider it a job.



Thursday, April 06, 2006

The Importance of Differentiation

Over the years people have asked me why I have been successful and appear to enjoy my job. The answer is fairly simply. When you first start in Public Accounting your starting class is made up of very smart graduates from the best schools that all are expected to do a good job and meet all expectations. In your first year, who could possible expect you to do better than meet all expectations? But if everyone does a good job and meets all expectations, then logic says everyone is average. For the first time in your entire life you are in a situation in which you are expected to be no more than average. As a result, most of your peers fall into, what I call the trap of mediocrity. For the first time in there entire lives they are going to be satisfied being average and don't expect to be better than average. Initially I didn't fully understand this phenomenon, especially when you think how academically accomplished many of these new hires are. The reality is that, for the first time in their lives, it is not going to be easy to stand out from the pack. Standing out, by definition, means to be different. By taking actions that set you apart from your peers in a significantly positive way you begin to differentiate yourself from your peers. There is no comfort involved in being different. Being different involves hard work and the ability to see and take risks that not everyone is willing to take. It may also cause some of your peers to perceive you as an outsider and give rise to a certain level of jealousy if you are successful. I remember one of my peers, during my first year, complained openly that I was getting better opportunities because I had interned and thus knew people. The reality is that she was correct, interning did help me network and I walked in the door with people knowing I did good work. That was an excellent career benefit. However, it did cause this individual a bit of strife. The reality is that this is business; actually it is a huge $19 billion competitive business.

As a firm we work together as a team to accomplish great things for our clients. As individuals we need to also work to develop the skills necessary to grow within the firm and gain access to the opportunities that will be both challenging and career enhancing. Not all new hires find themselves Partners in 12 years, those that do make Partner, did so because they differentiated themselves in a way that allowed them access to interesting and challenging opportunities that were career enhancing and allowed them to build the skills necessary to be a Partner. They took control of managing their careers as opposed to allowing the firm to manage it for them. Even if your goal is not to make Partner, by taking control of your career and differentiating yourself you will take full advantage of the primary benefit of Public Accounting, which is education.

So how did I differentiate myself from my peers? In the beginning, being different for me meant I was going to take the initiative to meet every partner in my division and help them in some way so that they would remember who I was and that I did an excellent job for them. The benefit, at the end of my first year, was that I was the only staff person in my division to have a Sr. Partner agree to be my mentor. Having a Sr. Partner agree to be a mentor is a huge win in that I was privy to opportunities and information before my peers. Being different also meant being able to carry my own in business discussions and accounting discussions. I buried myself in periodicals (Business Week and Fortune) as well as self-improvement books such as McKinsey's Way, How to Win Friends and Influence People, etc. I was reading at least one book a week in addition to working 12 -16 hours a day. Being different also meant letting everyone know that I was a whiz at two relatively new technologies MS-Excel and MS-Access. In my first year, I became the go-to person for all sorts of technology issues which allowed me even greater opportunities. At the beginning of every year, I try to think about how I want to strategically involve myself and continue to differentiate myself from my peers. Sometimes it is seeing opportunities in times of great need (e.g.. Stepping in to help a Partner when a key member of his team leaves the firm -- even if it mean a few weekends or longer hours, agreeing to take on a client that has previously been difficult, etc.). I can't tell you how rewarding it is and how much my career has benefited from taking on jobs that no one else in the office wanted to do and then doing that job exceptionally well. It is the fastest way to gain the gratitude and confidence of the partners and the client which is a sure fire way of differentiating yourself. There are risks to this strategy and it has bitten me once or twice, but the good has far outweighed the bad.

As you walk the halls take note of those people that appear to be the movers and shakers and make it a priority to take them to lunch or get their attention. People have differentiated themselves in many different ways that have been perceived by the partnership as beneficial. Certain people become subject matter experts, others become public figures through public speeches or publishing, still others become heavily active in the community and develop valuable networks of industry leaders, etc. The big picture, once you become a manager the expectations change, it is expected that each manager can handle performing even the most complex of audits. So differentiating yourself from your peers becomes more and more challenging, career enhancing, and interesting.